Customers Suck
Okay, I understand people find the holiday season stressful. I also understand that people find the prospect of being snowed in stressful.
However, this does not mean you can throw a shopping basket at me when I tell you that the Transformers DVD that is on sale today (or, rather, Saturday when this happened) will not be on sale tomorrow, even if you put it on hold at guest services.
Yes, I’m serious. A “guest” threw a shopping basket at me because he was supposedly freaking out whilst trying to find provisions, but apparently had enough time to pick out a Transformers DVD set.
Everybody is freaking out because they think they’re going to lose power. Everybody is foraging for food. You are not a beautiful and unique snowflake.
After I told him he wouldn’t get the sales price, he started going off and spewing a bunch of nonsensical bullshit:
- “I’ve been living here for 30 years and…” (So what? My store hasn’t even been there for 35 years.)
- “I’m ex-military and…” (Is that a threat?)
- “I’ve been to three stores trying to get provisions and I don’t need this right now!” (Dude, you’re buying ping pong balls. How is that helping your search?)
Then he threw the basket at me. I backed up into the corner of my little register section and he began yelling at me to not freak out on him because he “doesn’t need this right now.”
I informed him he couldn’t attack me and that pissed him off. He said he wasn’t attacking me, to get better customer service skills, and that his generation had to deal with “it” and so I have to as well.
Excuse me? Your generation wasn’t typically known for throwing things at shop girls.
After I give him his receipt and run away, I get sort of freaked out. When someone’s in my face, I don’t really back down. I finally found my manager, who I normally hate, and she went over with security and kicked him out of the store.
This is where it got interesting: He started rambling about being ex-military and war and some incident in Germany and whatnot.
Here’s the thing: he was only about 35, max. There is no way he was ever in a war in Germany. And again I say, so what? What does Germany have to do with throwing a basket at me?
Bastard.
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